Account Director

New York, United States Full-time

OurĀ Ideal Candidate
Ready Set Rocket is looking for an Account Director to step in as the strategic consultant for our clients. The Account Director will be the relationship owner across key relationships, and will act as the client gatekeeper to foster, retain, and grow relationships.Our ideal candidate will have a firm understanding of the digital landscape and best practices. You will work with the client and internal teams to identify and assess the client's business goals and challenges, and identify solutions that move the needle and generate measurable results. You are dedicated, detail oriented, passionate about what you do, and a self-proclaimed people person. As an advocate for both the agency and client, you will have full management responsibilities for the client relationship and associated work.

Your Responsibilities

  • Manage communication across a range of clients and projects
  • Develop client proposals and execute Statements of Work
  • Identify and present client growth opportunities
  • Assist in development of client strategy presentations
  • Translate client requests into Account Briefs
  • Coordinate with PMs and production team to create project milestones and deliverable schedules
  • Act as primary client contact and overall relationship owner
  • Generate all meeting agendas and responsible for quality of all client deliverables
  • Manage client milestones and budgets
  • Planning and structuring of retained engagements
  • Coordinate with PMs to ensure work is completed on time and within approved budget
  • Act as an internal and client liaison; facilitating open communication between teams
  • Attend internal and client meetings as the key client and agency representative

Our Requirements

  • At least 7 years of digital agency experience, managing client relationships required
  • Bachelor's degree
  • Expert knowledge of the entire digital ecosystem across entire landscape (paid, earned and owned media; social media; mobile; user experience; analytics; etc.)
  • Solid understanding of account and project management methodology including expert capabilities in identifying and resolving issues, managing risk and running team meetings
  • Proven track record in prioritizing a heavy workload
  • Superb written and verbal communications
  • Extremely organized and detail-oriented
  • Comfortable and confident acting as a product owner
  • Professional, friendly demeanor with extremely strong organizational skills and high attention to detail
  • Ability to solve problems with keen instincts and organizational experience
  • Positive, professional team-player